Working conditions · documents · payment
Questions and answers
residence in Spain and work with NEXO
Briefly, how the NEXO Relocate Centre manages the residence and relocation permit to Barcelona, which is stand-alone and what happens if the agency asks questions. Haven't found theirs? Write us in WhatsApp.

About the company and the team.
Are you a law firm?
The legal arm is our team's attorney, tax and administrative officer, and the administrative officer is a member of the cooperative agreement · NEXO
Who's in charge of my case?
The legal body is run by counsel (Francisco Romero Jiménez, Ilastre Colegio de la Abogacio de Barcelona (ICAB), No. 33641). Tax and administrative matters are managed by Elena Zhukov Marchenko, tax and administrative specialist (gradoada social), Colegio de Graduados Sociales de Barcelona, No. 5480 · NEXO
What kind of residence permit do you apply for in Spain?
Main areas: Digital Nomad and Extension of residencesWe're also working with A residence permit without work, family reunification, Education, working residence, arraigo The basis is based on your situation: we'll discuss it for consultation and prepare questions for counsel, and the legal opinion is given by counsel after the contract.
Do you work with companies?
Yes, but less often: most of our clients are private individuals, most often families. Contact pageand we will say what is possible and how much it costs.
What languages do you work in?
We're working in Russian, Spanish and English, and the website will be available later in Russian.
What language does a lawyer work with me in?
The team's lawyer works in Spanish, Catalan, English and French, and the Russian-language communication with the NEXO team is written and asked questions to the lawyer, who and how you translate between you and the lawyer is specified in the contract.
Where are you and can you come to the office?
The office in Barcelona: Calle Vilamarí 60, local 2, 0805 Barcelona. The reception is based on a pre-recorded entry: first, write or call +34 613,625 197, it's also WhatsApp. We work with clients in Barcelona, Malaga and Valencia, and remotely with those who still live in Russia or Ukraine.
How quickly do you respond?
We usually answer for hours during working hours, and the fastest thing is in WhatsApp.
Advice and cost
How much is a consult?
First conversation: 30 minutes free. We'll discuss your situation and prepare a list of questions for your lawyer. Counsel gives legal advice after the contract. If you need a full personal consultation, it costs 121 minutes. Consultation on residence permits in Barcelona.
How much is an escort?
There is no single price: it depends on procedure, family composition and documents. We consider the value individually and estimate it. You sign the estimates before you start work, before you start work. The cost of the permit and escort.
What is included in the cost, and what is paid separately?
The value includes work on the case before the decision of the agency, corrections to requests and re-payment, public duties (tasas) and transfers are paid separately, and they are presented in separate lines in the estimates.
How's the payment going?
Prepaid: 50% before starting work and 50% before delivery. The contract is signed electronically. The fees and translations are paid separately, which is recorded in the estimates.
What are you going to do for the first consultation?
You're just gonna tell me what you want to do, where you live now, where you're from, and whether you're going with your family. You don't need to send the documents in advance. You can get the navigator on the page to come in prepared. Contacts: it works without sending data.
Can you get a remote consultation?
If you live outside Spain, sign up for the form or the WhatsApp, and we'll arrange for a conversation format. The first 30 minutes are free for everyone.
What is the estimate and can it be abandoned?
The estimate lists the work, government fees, transfers, and payment steps, and until you sign it, we don't start anything, so we can ask questions, ask for a change in the composition of the work, or refuse.
Documents and data
What data are needed for the first application?
Only name and one way of communicating: WhatsApp, phone, or e-mail. A service and short description of the situation can be added, but that is not necessary. Passport data and documents are not required in the application.
Where do I send the documents?
We'd better e-mail, not through the form of the website: there's no downloading documents on the website. When we start work, we'll say exactly what and where to send them. The passwords and the codes of confirmation are not asking.
Who sees my data?
The NEXO staff and the team specialists who need them for your case: lawyer, tax and administrative specialist, translators, we only take what is required for the procedure. Confidentiality policy.
Do you pass my data to your partners?
Only if you ask for a favor from a partner, like a house or a bank, then we pass on your data to the partner for this service, the partner takes a fee for his service, and the NEXO gets a commission from him, which we're talking about before the data is passed.
How do you handle the children and family members?
The data of minors and other family members are transmitted by the parent or person who is entitled to act for them, and we only ask for the information necessary for the procedure.
What happens to the application if I don't order a favor?
The application and the correspondence are removed if the service is not ordered. The storage period before disposal: [the storage date will be approved by the company]. You can request that the data be deleted before.
How Work Goes
How is the work going on in the phases?
First, we discuss your situation and prepare questions for your lawyer. Then we have a budget, a contract and a first part of the advance payment. The legal opinion is given by the lawyer after the contract. Then we prepare and check the documents and serve where the law allows the representative, and where the personal presentation is made, we accompany you. We answer the requests of the agency with you, we follow up the decision and we help you with the steps after the decision.
How long will it take?
We divide the time frame into two parts: verification and preparation of documents is our part, and speed depends on how fast you send papers. The time limits for responses are not controlled and accountable. Digital Nomadand in the article about How many UGEs are considering an application.
Should we come to Spain before serving?
It depends on the procedure, some residences serve from Spain, others from the consulate, and you can give it to them in both ways, and we're going to get a consultation route before you buy tickets.
Who's filing the papers?
The delivery is performed where the law allows the representative: notary power, apud acta or a registered representative (art. 197.4 Reglamento), where the delivery is only personal (consulation, arraigo under art. 130.1), we prepare a package and accompany you. For the applicant in Spain, the office regulates art. 197.4 Reglamento; the scheme for your case is referred to before the signing of the estimates.
You help with housing, bank accounts, and business registration?
Yes, on request: the selection of real estate (purchase, sale, transaction), opening of the account, recording of business. Describe the task, and we say what it's possible and how much it costs. Housing partners and the bank we connect by broker agreement, the commission is discussed in advance. The topics are described in the blog: Housing, Bank and money, Business.
You're helping with the translation and recording?
We arrange for jury and regular translations, accompany the interpreter and write to the public authorities (cita previa). documents and records.
If something went wrong
Do you guarantee approval?
No, the decision is made by the public authority, we prepare the case and we take it before the decision, but we don't promise the result and the deadline and the departments are not responsible.
What if the agency asks for additional documents?
We're preparing a response and corrections, which is a cost, and the request is not a refusal: often it's requested to specify or complete the package. Requerimiento and subsanación.
What if I get rejected?
We're taking the case until the final authority’s decision, the corrections and re-sentence are included in the value, the appeal is not included in the value, the terms of the appeal are discussed separately, which is usually behind the refusal, as described in the article on the right to an effective remedy. Refusal of residence permit, for Digital Nomad there is a separate material about causes of refusal and recurso.
What if I didn't come to the tape?
If the client hasn't come to the tape, the tape is repaid. If you can't come, let us know in advance.
Can I give up the favor and get the money back?
The procedure for terminating work and returning the outstanding portion is recorded in the contract and the bill. Under the law, the consumer has 14 days to refuse on a remote contract, with exceptions. We will explain this before signing. services.
Where do I file a claim?
You can file a claim at the office: Calle Vilamarí 60, local 2, 0805 Barcelona, on pre-recorded notice, or write to [working e-mail to be added].
Any questions left?
30 minutes free: tell us about the situation, and we'll tell you where to start.
How does this apply to your situation?
Choose a first step in the short quiz or discuss your questions with the NEXO team.
